AMS (Attendance Management System) is the ideal product for any contact center for managing their employees' attendance more efficiently. Ichnolite has the capability of capturing various events of the employees and produce an integrated report. The marking and managing of various special event exceptions also made easy in this system. This system has a very easy to understand and use screens.
Tracking of the attendance, leave and timings of employee is a crucial operational activity, requiring records to be maintained and balances maintained accurately, with financial and legal implications to the records. Ichnolite removes the drudgery in managing leave through automation and Employee Self Service.
Suitable reports for querying and tracking leave and attendance values are provided. Integration with attendance recording systems allows import of attendance records from that system. Leave, attendance, and compensatory off can also be executed in a self service mode by employees directly, and this will update the balances.